Privacy Policy
Please read this Privacy Policy to understand how Bounce LA collects, uses, and protects your information.
Bounce Inc., doing business as Bounce LA (“Bounce LA,” “we,” “our,” or “us”), respects your privacy and is committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or participate in Bounce LA programs. By using our website or services, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following types of information when you use our website or participate in Bounce LA programs.
Personal Information
- Parent or guardian name
- Child participant name
- Email address
- Phone number
- Mailing address
- Emergency contact information
- Payment information
- Registration details for classes, camps, parties, or events
Automatically Collected Information
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the website
- Referral sources
This information helps us improve our website and services.
3. How We Use Information
We use collected information to:
- Process bookings and registrations
- Communicate about classes, camps, events, and updates
- Provide customer support
- Improve our programs and website experience
- Send important service notifications
- Process payments securely
- Comply with legal obligations
We may also send occasional marketing emails about Bounce LA programs, classes, camps, or events. You may unsubscribe from these emails at any time.
4. Cookies & Analytics
Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.
We may use third-party tools such as analytics services, email marketing platforms including Mailchimp, and other related tools to help us understand website traffic, improve the user experience, and communicate with families who opt in to receive updates.
These tools may use cookies or similar technologies to collect information about how visitors interact with our website.
You may disable cookies through your browser settings if you prefer, though some website features may not function properly.
5. Sharing of Information
Bounce LA does not sell or rent personal information.
We may share information only with trusted third-party service providers that help operate our business, including:
- Stripe, which we use to securely process payments for classes, camps, events, and other services. Payment information is processed directly by Stripe and is subject to Stripe’s own privacy and security practices.
- Mailchimp, which we use to manage email communications, newsletters, announcements, and marketing updates related to Bounce LA programs and services.
- Website hosting, registration, and operational service providers as needed to support our business.
These providers are expected to protect your information and use it only for the services they provide to Bounce LA. We may also disclose information if required by law or to protect our legal rights.
6. Children's Privacy
Bounce LA programs are designed for children, but our website and registration systems are intended for use by parents or legal guardians.
We do not knowingly collect personal information directly from children without parental consent.
7. Data Security
We take reasonable measures to protect your personal information using appropriate technical and organizational safeguards.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. Bounce LA is not responsible for the privacy practices or content of those external sites.
9. Your Rights & Choices
You may:
- Request access to personal information we hold about you
- Request corrections to your information
- Unsubscribe from marketing communications
To make a request, please contact us using the information below.
10. Policy Updates
Bounce LA may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised “Last Updated” date.
11. Contact
If you have questions about this Privacy Policy or how your information is handled, please contact Bounce LA through the contact information listed on our website.
Bounce LA
Operated by Bounce Inc.
Bounce LA curriculum, games, and programming are proprietary.